See what does SLA offer
From Service to Soulful Leadership.
I began my journey as an apprentice steward at a five-star hotel in India — learning humility, discipline, and what true excellence feels like.
From there, I rose through the world of luxury hospitality — from British cruise ships to managing private estates, from leading hotels to founding Aubree Elite Swiss GmbH and The London Butler Academy® in Switzerland.
As I advanced, I began to notice a disconnect between my formal hospitality education, the butler training I received, and the reality of work. Most programs focused on skills and knowledge — some touched the mindset — but none ever explored energy and emotion, the language of the soul. I came to see that every turning point in my life was a gift from those I once served — my guests were, in truth, my greatest teachers.
The lessons I learned from them are the very principles I now share with you. When I began introducing this nuance during my butler school trainings, the transformation in my students was undeniable.
That’s when I realised this awareness — this invisible layer — was the gift that had shaped every success along my way. And it was time to share it with the world.
That’s why I built Serving with Soul™, SEVA OS™, and the Service Leader Accelerator® (SLA) — frameworks that help people and businesses serve with energy and empathy to achieve excellence.
These programs exist to transform capable managers into conscious leaders — people who lead with heart, think with clarity, and create cultures that clients and teams love to belong to.
And truly, there’s nothing that brings me more joy than seeing my students thrive — in their careers, their confidence, and their lives.
Here’s how these philosophies became the transformational systems that help people and businesses grow from within.
Where Traditional Leadership Ends, This Begins.
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For years, education has focused on what leaders know and how they act — the Mindset and Skillset.
But the missing layer—the one that shapes everything else—is the Soulset—the awareness, energy, and emotional depth from which all leadership flows.
When Soulset → Mindset → Skillset™ align, performance stops being forced.
Decisions become intuitive. Teams feel safe. Culture becomes magnetic.
It’s not just more brilliant leadership — it’s whole leadership.
And that’s why the Service Leader Accelerator™ and SEVA OS™ create results traditional models can’t:
The Lord Paul
Businessman
"Prem has performed his duties diligently, honestly, and respectfully!"
Mr Richard Viggers
Estate Manager, Caparo Companies, UK
Prem has performed in his time in a most professional, hardworking, and productive way. His quality of work and enthusiasm have exceeded any of his predecessors. I believe that he will strive to provide a first-class service."
Mr Kuhn
West Sussex, England
I have found Prem to be very loyal, reliable, and conscientious. Prem was able to source the right people for the assignments and helped to increase the performance of the staff. He has had an excellent relationship with the contractors and does thorough research on the assigned projects to get the best value.
Saurabh
Cruise Ship Butler
Confidential client
KSA
“We’ve never seen leadership training produce ROI this quickly.”
General Manager
Five-Star Resort, Switzerland
"Our managers returned more confident, consistent, and connected to our service culture.”
Amisha Shetth
Founder & Chief Luxury Officer, Bliss Travels
"Working with Premm Anand has been nothing short of transformational for me and my business. When I first began this journey, I felt like I was constantly hustling but not moving forward with clarity or balance. Premmji's coaching created a powerful shift, he helped me see my blind spots, break through limiting patterns, and realign my vision with both purpose and profitability."
Rinor Recica
Analytics Manager
"I had 3 great live online sessions with you and it helped me clarify a lot of my business ideas and ways of doing. With the information given from you and our chats, I will optimize my offer and the way I offer my service."
Ravi Anantatmula
Founder & CEO
"The session is very insightful and gives actionable steps that one can implement in business."
Dhilip L.D
Operations Lead
“Over the past six months, I had been facing a significant mental block that greatly impacted my energy and motivation. However, our recent conversation which extended for nearly an hour was truly transformative for me.”
Sahil Popli
Podcaster
"Now i've a clear roadmap , on the things I need to keep in mind before delivering my sessions Highly recommended for everyone out there , who is planning to improve their customer experience."