Helping You Become the Leader You Were Meant to Be.
Helping You Become the Leader You Were Meant to Be.
Helping You Become the Leader You Were Meant to Be.
I coach service professionals, entrepreneurs, and teams to earn more, influence better, and build legacies that feel good.
I coach service professionals, entrepreneurs, and teams to earn more, influence better, and build legacies that feel good.
I coach service professionals, entrepreneurs, and teams to earn more, influence better, and build legacies that feel good.
After 30 years serving the world’s most discerning clients, I’ve learned that authentic leadership begins within.
After 30 years serving the world’s most discerning clients, I’ve learned that authentic leadership begins within.
After 30 years serving the world’s most discerning clients, I’ve learned that authentic leadership begins within.
See what does SLA offer
See what does SLA offer
See what does SLA offer
“There’s nothing that brings me more joy than seeing my students thrive.”
“There’s nothing that brings me more joy than seeing my students thrive.”
“There’s nothing that brings me more joy than seeing my students thrive.”
~ Premm Anand
~ Premm Anand
From Service to Soulful Leadership.
I realised the greatest success isn’t what you achieve — it’s who you become while serving others.
I realised the greatest success isn’t what you achieve — it’s who you become while serving others.
I began my journey as an apprentice steward at a five-star hotel in India — learning humility, discipline, and what true excellence feels like.
From there, I rose through the world of luxury hospitality — from British cruise ships to managing private estates, from leading hotels to founding Aubree Elite Swiss GmbH and The London Butler Academy® in Switzerland.
As I advanced, I began to notice a disconnect between my formal hospitality education, the butler training I received, and the reality of work. Most programs focused on skills and knowledge — some touched the mindset — but none ever explored energy and emotion, the language of the soul. I came to see that every turning point in my life was a gift from those I once served — my guests were, in truth, my greatest teachers.
The lessons I learned from them are the very principles I now share with you. When I began introducing this nuance during my butler school trainings, the transformation in my students was undeniable.
That’s when I realised this awareness — this invisible layer — was the gift that had shaped every success along my way. And it was time to share it with the world.
Soulset → Mindset → Skillset
The missing dimension in traditional leadership education.
Soulset → Mindset → Skillset
The missing dimension in traditional leadership education.
Soulset → Mindset → Skillset
The missing dimension in traditional leadership education.
That’s why I built Serving with Soul™, SEVA OS™, and the Service Leader Accelerator® (SLA) — frameworks that help people and businesses serve with energy and empathy to achieve excellence.
These programs exist to transform capable managers into conscious leaders — people who lead with heart, think with clarity, and create cultures that clients and teams love to belong to.
And truly, there’s nothing that brings me more joy than seeing my students thrive — in their careers, their confidence, and their lives.
Here’s how these philosophies became the transformational systems that help people and businesses grow from within.
The Service Leader Accelerator™ (SLA)
A 10-week journey that transforms service professionals and entrepreneurs into emotionally intelligent, presence-led leaders.
Built on the Soulset → Mindset → Skillset™ framework, SLA helps you move beyond management — to influence, lead, and create impact that lasts.
Graduates emerge as Certified Service Leaders — equipped with emotional intelligence, leadership presence, and operational mastery to guide teams, elevate culture, and shape a lasting legacy.
They don’t just manage people — they design cultures, craft experiences, and lead transformation with purpose and precision. This is where dedication evolves into leadership — and service becomes legacy.
The Service Leader Accelerator™ (SLA)
A 10-week journey that transforms service professionals and entrepreneurs into emotionally intelligent, presence-led leaders.
Built on the Soulset → Mindset → Skillset™ framework, SLA helps you move beyond management — to influence, lead, and create impact that lasts.
Graduates emerge as Certified Service Leaders — equipped with emotional intelligence, leadership presence, and operational mastery to guide teams, elevate culture, and shape a lasting legacy.
They don’t just manage people — they design cultures, craft experiences, and lead transformation with purpose and precision. This is where dedication evolves into leadership — and service becomes legacy.
⚜️ SEVA OS™ — The Future of Service Leadership
SEVA OS™ (Serve. Elevate. Value. Align.) is a next-generation leadership and culture operating system designed for service-driven organisations.
It’s built to bridge the gap between what’s taught and what’s felt — aligning people’s potential with a brand’s promise.
While SEVA OS™ is in creation, the SEVA Community is already alive — a global collective of service professionals and leaders who are redefining what it means to serve with consciousness, collaboration, and care.
Together, we’re building a future where leadership feels human again — where service becomes a shared energy that uplifts everyone it touches.
⚜️ SEVA OS™ — The Future of Service Leadership
SEVA OS™ (Serve. Elevate. Value. Align.) is a next-generation leadership and culture operating system designed for service-driven organisations.
It’s built to bridge the gap between what’s taught and what’s felt — aligning people’s potential with a brand’s promise.
While SEVA OS™ is in creation, the SEVA Community is already alive — a global collective of service professionals and leaders who are redefining what it means to serve with consciousness, collaboration, and care.
Together, we’re building a future where leadership feels human again — where service becomes a shared energy that uplifts everyone it touches.
Where Traditional Leadership Ends, This Begins.
Most programs build competence. Few build consciousness. That’s the difference.
Most programs build competence. Few build consciousness. That’s the difference.
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For years, education has focused on what leaders know and how they act — the Mindset and Skillset.
But the missing layer—the one that shapes everything else—is the Soulset—the awareness, energy, and emotional depth from which all leadership flows.
When Soulset → Mindset → Skillset™ align, performance stops being forced.
Decisions become intuitive. Teams feel safe. Culture becomes magnetic.
It’s not just more brilliant leadership — it’s whole leadership.
And that’s why the Service Leader Accelerator™ and SEVA OS™ create results traditional models can’t:
They teach people not just to do better, but to be better.
They teach people not just to do better, but to be better.
They teach people not just to do better, but to be better.
Here’s how these philosophies became the transformational systems that help people and businesses grow from within.
You’ve mastered service. Now, it’s time to master yourself.
You’ve mastered service. Now, it’s time to master yourself.
Whether you’re an individual seeking growth or an organisation shaping culture — your next evolution begins here.
Whether you’re an individual seeking growth or an organisation shaping culture — your next evolution begins here.
For Professionals:
Join the Service Leader Accelerator™ and learn to lead with presence, precision, and purpose.
Move beyond management — into conscious leadership.
For Organisations:
Discover SEVA OS™ and build emotionally intelligent cultures that scale with soul.
Turn service into your organisation’s most magnetic advantage.
For Professionals:
Join Service Leader Accelerator™ and learn to lead with presence, precision, and purpose.
Move beyond management — into conscious leadership.
For Organisations:
Discover SEVA OS™ and build emotionally intelligent cultures that scale with soul.
Turn service into your organisation’s most magnetic advantage.
Prefer to start with the connection?
Join the SEVA Community — a space for service leaders to share, learn, and grow together.
There’s nothing that brings me more joy than seeing my students thrive — in their careers, their confidence, and their lives.”
There’s nothing that brings me more joy than seeing my students thrive — in their careers, their confidence, and their lives.”
There’s nothing that brings me more joy than seeing my students thrive — in their careers, their confidence, and their lives.”
Frequently Asked Questions
Find quick answers to the most common support questions
Will I get a certificate or recognition after completing the SLA program?
Yes. Upon completing the program, you will be awarded a certificate from The London Butler Academy®️ Switzerland. To qualify, you must achieve a minimum of 80% in the Capstone Assessment. Participants who score 85% or higher will graduate with distinction.
How will this help me in my career right now?
The SLA program gives you the tools to break past the “manager plateau” and position yourself for executive-level opportunities. You’ll learn how to influence with presence, lead teams with confidence, and create client experiences that build trust and loyalty. In practical terms, this means: faster promotions, stronger recognition from leadership, and the freedom to shape your career path—starting immediately.
Do I need to already be in a management role to join?
No. The SLA is designed for mid-career service professionals who are ready to rise into leadership—whether you’re already managing a team or still in an individual contributor role. What matters is your ambition to move beyond execution and step into influence, presence, and executive-level opportunities. The program equips you with the tools to bridge that gap and accelerate your transition.
In terms of pay and privileges, where does the SLA take me?
The SLA is designed to move you beyond the “manager plateau,” where pay and recognition often stagnate. By stepping into executive leadership, you position yourself for: • Higher pay brackets — leaders earn not for tasks, but for influence, decisions, and vision. • Privileges of leadership — greater autonomy, authority, and the ability to shape culture and strategy. • Career mobility — executive readiness makes you attractive across luxury hospitality, private service, wellness, and beyond.
Do I need hospitality experience to benefit from this program?
While the program was born from luxury hospitality, the principles apply to any service-driven industry—consulting, coaching, healthcare, retail, real estate, professional services, or entrepreneurship. The Soulset → Mindset → Skillset™ framework is universal. If your success depends on relationships, trust, and the quality of experience you create, this program is for you.
How is this different from traditional leadership training?
Most leadership programs focus exclusively on mindset and skillset—what you think and what you do. The Service Leader Accelerator® adds the missing dimension: Soulset, the energetic and emotional intelligence that makes everything else work. We don't just teach concepts; we facilitate transformation. You'll leave not just with new knowledge, but with a fundamentally different way of being that makes authentic leadership natural.
What results can I expect from the program?
Graduates report increased confidence in their leadership presence, improved team dynamics, stronger client relationships, and greater clarity in decision-making. Many receive promotions, start successful businesses, or transform their organizational cultures. But the deepest result is personal: you'll develop a sense of alignment where your work feels purposeful, your leadership feels authentic, and excellence becomes sustainable rather than exhausting.
What happens after I complete the program?
Graduates become Certified Service Leaders and gain lifetime access to the SEVA Community—a global network of conscious leaders who support each other's growth. You'll also receive ongoing resources, advanced masterclasses, and opportunities to deepen your practice. Many graduates return as mentors, speakers, or collaborators in the growing SEVA ecosystem.
Frequently Asked Questions
Find quick answers to the most common support questions
Will I get a certificate or recognition after completing the SLA program?
Yes. Upon completing the program, you will be awarded a certificate from The London Butler Academy®️ Switzerland. To qualify, you must achieve a minimum of 80% in the Capstone Assessment. Participants who score 85% or higher will graduate with distinction.
How will this help me in my career right now?
The SLA program gives you the tools to break past the “manager plateau” and position yourself for executive-level opportunities. You’ll learn how to influence with presence, lead teams with confidence, and create client experiences that build trust and loyalty. In practical terms, this means: faster promotions, stronger recognition from leadership, and the freedom to shape your career path—starting immediately.
Do I need to already be in a management role to join?
No. The SLA is designed for mid-career service professionals who are ready to rise into leadership—whether you’re already managing a team or still in an individual contributor role. What matters is your ambition to move beyond execution and step into influence, presence, and executive-level opportunities. The program equips you with the tools to bridge that gap and accelerate your transition.
In terms of pay and privileges, where does the SLA take me?
The SLA is designed to move you beyond the “manager plateau,” where pay and recognition often stagnate. By stepping into executive leadership, you position yourself for: • Higher pay brackets — leaders earn not for tasks, but for influence, decisions, and vision. • Privileges of leadership — greater autonomy, authority, and the ability to shape culture and strategy. • Career mobility — executive readiness makes you attractive across luxury hospitality, private service, wellness, and beyond.
Do I need hospitality experience to benefit from this program?
While the program was born from luxury hospitality, the principles apply to any service-driven industry—consulting, coaching, healthcare, retail, real estate, professional services, or entrepreneurship. The Soulset → Mindset → Skillset™ framework is universal. If your success depends on relationships, trust, and the quality of experience you create, this program is for you.
How is this different from traditional leadership training?
Most leadership programs focus exclusively on mindset and skillset—what you think and what you do. The Service Leader Accelerator® adds the missing dimension: Soulset, the energetic and emotional intelligence that makes everything else work. We don't just teach concepts; we facilitate transformation. You'll leave not just with new knowledge, but with a fundamentally different way of being that makes authentic leadership natural.
What results can I expect from the program?
Graduates report increased confidence in their leadership presence, improved team dynamics, stronger client relationships, and greater clarity in decision-making. Many receive promotions, start successful businesses, or transform their organizational cultures. But the deepest result is personal: you'll develop a sense of alignment where your work feels purposeful, your leadership feels authentic, and excellence becomes sustainable rather than exhausting.
What happens after I complete the program?
Graduates become Certified Service Leaders and gain lifetime access to the SEVA Community—a global network of conscious leaders who support each other's growth. You'll also receive ongoing resources, advanced masterclasses, and opportunities to deepen your practice. Many graduates return as mentors, speakers, or collaborators in the growing SEVA ecosystem.
Frequently Asked Questions
Find quick answers to the most common support questions
Will I get a certificate or recognition after completing the SLA program?
How will this help me in my career right now?
Do I need to already be in a management role to join?
In terms of pay and privileges, where does the SLA take me?
Do I need hospitality experience to benefit from this program?
How is this different from traditional leadership training?
What results can I expect from the program?
What happens after I complete the program?
Trusted by the world's most ambitious leaders
Trusted by the world's most ambitious leaders
What service leaders are saying
What service leaders are saying
The Lord Paul
Businessman
"Prem has performed his duties diligently, honestly, and respectfully!"
The Lord Paul
Businessman
"Prem has performed his duties diligently, honestly, and respectfully!"
Mr Richard Viggers
Estate Manager, Caparo Companies, UK
Prem has performed in his time in a most professional, hardworking, and productive way. His quality of work and enthusiasm have exceeded any of his predecessors. I believe that he will strive to provide a first-class service."
Mr Richard Viggers
Estate Manager, Caparo Companies, UK
Prem has performed in his time in a most professional, hardworking, and productive way. His quality of work and enthusiasm have exceeded any of his predecessors. I believe that he will strive to provide a first-class service."
Mr Kuhn
West Sussex, England
I have found Prem to be very loyal, reliable, and conscientious. Prem was able to source the right people for the assignments and helped to increase the performance of the staff. He has had an excellent relationship with the contractors and does thorough research on the assigned projects to get the best value.
Mr Kuhn
West Sussex, England
I have found Prem to be very loyal, reliable, and conscientious. Prem was able to source the right people for the assignments and helped to increase the performance of the staff. He has had an excellent relationship with the contractors and does thorough research on the assigned projects to get the best value.
Saurabh
Cruise Ship Butler
Saurabh
Cruise Ship Butler
Confidential client
KSA
“We’ve never seen leadership training produce ROI this quickly.”
Confidential client
KSA
“We’ve never seen leadership training produce ROI this quickly.”
General Manager
Five-Star Resort, Switzerland
"Our managers returned more confident, consistent, and connected to our service culture.”
General Manager
Five-Star Resort, Switzerland
"Our managers returned more confident, consistent, and connected to our service culture.”
Amisha Shetth
Founder & Chief Luxury Officer, Bliss Travels
"Working with Premm Anand has been nothing short of transformational for me and my business. When I first began this journey, I felt like I was constantly hustling but not moving forward with clarity or balance. Premmji's coaching created a powerful shift, he helped me see my blind spots, break through limiting patterns, and realign my vision with both purpose and profitability."
Amisha Shetth
Founder & Chief Luxury Officer, Bliss Travels
"Working with Premm Anand has been nothing short of transformational for me and my business. When I first began this journey, I felt like I was constantly hustling but not moving forward with clarity or balance. Premmji's coaching created a powerful shift, he helped me see my blind spots, break through limiting patterns, and realign my vision with both purpose and profitability."
Rinor Recica
Analytics Manager
"I had 3 great live online sessions with you and it helped me clarify a lot of my business ideas and ways of doing. With the information given from you and our chats, I will optimize my offer and the way I offer my service."
Rinor Recica
Analytics Manager
"I had 3 great live online sessions with you and it helped me clarify a lot of my business ideas and ways of doing. With the information given from you and our chats, I will optimize my offer and the way I offer my service."
Ravi Anantatmula
Founder & CEO
"The session is very insightful and gives actionable steps that one can implement in business."
Ravi Anantatmula
Founder & CEO
"The session is very insightful and gives actionable steps that one can implement in business."
Dhilip L.D
Operations Lead
“Over the past six months, I had been facing a significant mental block that greatly impacted my energy and motivation. However, our recent conversation which extended for nearly an hour was truly transformative for me.”
Dhilip L.D
Operations Lead
“Over the past six months, I had been facing a significant mental block that greatly impacted my energy and motivation. However, our recent conversation which extended for nearly an hour was truly transformative for me.”
Sahil Popli
Podcaster
"Now i've a clear roadmap , on the things I need to keep in mind before delivering my sessions Highly recommended for everyone out there , who is planning to improve their customer experience."
Sahil Popli
Podcaster
"Now i've a clear roadmap , on the things I need to keep in mind before delivering my sessions Highly recommended for everyone out there , who is planning to improve their customer experience."