You’ve Served Long Enough.
Now It’s Time to Lead.
You’ve Served Long Enough.
Now It’s Time to Lead.
You’ve Served Long Enough.
Now It’s Time to Lead.
A Swiss-Designed 10-Week Transformation Where Service Evolves into Leadership. Where Leadership Becomes Legacy.
A Swiss-Designed 10-Week Transformation Where Service Evolves into Leadership. Where Leadership Becomes Legacy.
A Swiss-Designed 10-Week Transformation Where Service Evolves into Leadership. Where Leadership Becomes Legacy.
See what does SLA offer
See what does SLA offer
See what does SLA offer
Let’s map how you move from manager to respected leader in 90 days.
Let’s map how you move from manager to respected leader in 90 days.
Let’s map how you move from manager to respected leader in 90 days.
Trusted by Global Service Leaders
You’ve Delivered Excellence.
But You Haven’t Been Seen.
You’ve mastered service. Solved crises. Trained teams.
Yet recognition still feels just out of reach.
It’s not your effort that’s missing —
It’s the system that turns service into leadership.
It’s not your effort that’s missing —
It’s the system that turns service into leadership.
It’s not your effort that’s missing —
It’s the system that turns service into leadership.
That’s what SLA gives you.
The System That Turns Great Professionals
Into Trusted Leaders.
The System That Turns Great Professionals Into Trusted Leaders.
Swiss precision. Human connection. Measurable transformation.
Swiss precision. Human connection. Measurable transformation.
Swiss precision. Human connection. Measurable transformation.
Emotional Intelligence
Lead through calm, not command.
System Intelligence
Create structures that make excellence repeatable.
Presence Intelligence
Influence without words.
Experience the SLA System
Real Leaders. Real Results. Across 11+ Countries.
Dhilip L.D
Team Lead
“SLA helped me find my voice and lead with confidence. Within 3 months, I became Assistant GM.”
Dhilip L.D
Team Lead
“SLA helped me find my voice and lead with confidence. Within 3 months, I became Assistant GM.”
Amisha Shetth
Founder & Chief Luxury Officer, Bliss Travels
"Working with Premm Anand has been nothing short of transformational for me and my business. When I first began this journey, I felt like I was constantly hustling but not moving forward with clarity or balance. Premmji's coaching created a powerful shift, he helped me see my blind spots, break through limiting patterns, and realign my vision with both purpose and profitability."
Amisha Shetth
Founder & Chief Luxury Officer, Bliss Travels
"Working with Premm Anand has been nothing short of transformational for me and my business. When I first began this journey, I felt like I was constantly hustling but not moving forward with clarity or balance. Premmji's coaching created a powerful shift, he helped me see my blind spots, break through limiting patterns, and realign my vision with both purpose and profitability."
Your 10-Week Journey to Leadership Identity.
Week 1-2
Self-Mastery
Calm, confident presence
Week 1-2
Week 1-2
Personal Mastery
Service Leadership Foundations
Week 3-4
Leadership Mastery
Teams follow from inspiration
Week 3-4
Week 3-4
Personal Mastery
Personal Leadership Foundations
Week 5-6
Organisational Mastery
Systems that sustain excellence
Week 5-6
Week 5-6
Leadership Mastery
Leadership Development
Week 7-8
Impact Mastery
Guests remember experiences, not transactions
Week 7-8
Week 7-8
Leadership Mastery
Strategic Thinking & Decision-Making
Week 9-10
Legacy & Career Mastery
Recognition, belonging, purpose
Week 9-10
Week 9-10
Organisational Mastery
Performance Management
🎓 Swiss Certification
🎓 Swiss Certification
🎓 Swiss Certification
🌍 Global LMS
🌍 Global LMS
🌍 Global LMS
💬 2 Live Sessions/Week
2 Live Sessions/Week
💬 2 Live Sessions/Week
🔁 16-Week Mentorship
🔁 16-Week Mentorship
🔁 16-Week Mentorship
Everything You Need to Become a
Service Leader the World Remembers.
Swiss Certification of Leadership Excellence
(CHF 497 Value)
20 Hours of Live Coaching with Premm Anand
(CHF 1,500 Value)
16-Week Integration Mentorship
(CHF 997 Value)
Access to SLA Global Alumni Network
(Priceless)
Playbooks, Templates & Leadership Scripts
(CHF 497 Value)
You Won’t Just Learn Leadership. You’ll Become It.
Imagine walking into work with composure. Your team looks up to you.
Guests feel your presence before you speak. Recognition finds you — effortlessly.
“SLA gave us a universal language of leadership.
Our Doha and London teams now operate as one.”
“SLA gave us a universal language of leadership.
Our Doha and London teams now operate as one.”
“SLA gave us a universal language of leadership.
Our Doha and London teams now operate as one.”
~ HR Director, Doha Hospitality Group
Service Leader Accelerator
Some Common FAQ's
Here are some common questions that you might have about Service Leader Accelerator and how it works.
Will I get a certificate or recognition after completing it?
Yes. Upon completing the program, you will be awarded a certificate from The London Butler Academy®️ Switzerland. To qualify, you must achieve a minimum of 80% in the Capstone Assessment. Participants who score 85% or higher will graduate with distinction.
How will this help me in my career right now?
The SLA program gives you the tools to break past the “manager plateau” and position yourself for executive-level opportunities. You’ll learn how to influence with presence, lead teams with confidence, and create client experiences that build trust and loyalty. In practical terms, this means: faster promotions, stronger recognition from leadership, and the freedom to shape your career path—starting immediately.
Do I need to already be in a management role to join?
No. The SLA is designed for mid-career service professionals who are ready to rise into leadership—whether you’re already managing a team or still in an individual contributor role. What matters is your ambition to move beyond execution and step into influence, presence, and executive-level opportunities. The program equips you with the tools to bridge that gap and accelerate your transition.
In terms of pay and privileges, where does the SLA take me?
The SLA is designed to move you beyond the “manager plateau,” where pay and recognition often stagnate. By stepping into executive leadership, you position yourself for: • Higher pay brackets — leaders earn not for tasks, but for influence, decisions, and vision. • Privileges of leadership — greater autonomy, authority, and the ability to shape culture and strategy. • Career mobility — executive readiness makes you attractive across luxury hospitality, private service, wellness, and beyond.
Will I get a certificate or recognition after completing it?
How will this help me in my career right now?
Do I need to already be in a management role to join?
In terms of pay and privileges, where does the SLA take me?
From Our Alumni
Dhilip L.D
Operations Lead
“Over the past six months, I had been facing a significant mental block that greatly impacted my energy and motivation. However, our recent conversation which extended for nearly an hour was truly transformative for me.”
Dhilip L.D
Operations Lead
“Over the past six months, I had been facing a significant mental block that greatly impacted my energy and motivation. However, our recent conversation which extended for nearly an hour was truly transformative for me.”
Gautham
From Engineer to Butler
“I never studied hospitality — I just had the heart to serve. Prem saw that in me, trained me, and within a few months, I became a Butler and currently a Manager-in-Training at one of the world’s finest hotels.”
Gautham
From Engineer to Butler
“I never studied hospitality — I just had the heart to serve. Prem saw that in me, trained me, and within a few months, I became a Butler and currently a Manager-in-Training at one of the world’s finest hotels.”
Saurabh
Cruise Ship Butler
Saurabh
Cruise Ship Butler
Amisha Shetth
Founder & Chief Luxury Officer, Bliss Travels
"Working with Premm Anand has been nothing short of transformational for me and my business. When I first began this journey, I felt like I was constantly hustling but not moving forward with clarity or balance. Premmji's coaching created a powerful shift, he helped me see my blind spots, break through limiting patterns, and realign my vision with both purpose and profitability."
Amisha Shetth
Founder & Chief Luxury Officer, Bliss Travels
"Working with Premm Anand has been nothing short of transformational for me and my business. When I first began this journey, I felt like I was constantly hustling but not moving forward with clarity or balance. Premmji's coaching created a powerful shift, he helped me see my blind spots, break through limiting patterns, and realign my vision with both purpose and profitability."
Rinor Recica
Analytics Manager
"I had 3 great live online sessions with you and it helped me clarify a lot of my business ideas and ways of doing. With the information given from you and our chats, I will optimize my offer and the way I offer my service."
Rinor Recica
Analytics Manager
"I had 3 great live online sessions with you and it helped me clarify a lot of my business ideas and ways of doing. With the information given from you and our chats, I will optimize my offer and the way I offer my service."
Ravi Anantatmula
Founder & CEO
"The session is very insightful and gives actionable steps that one can implement in business."
Ravi Anantatmula
Founder & CEO
"The session is very insightful and gives actionable steps that one can implement in business."
Sahil Popli
Podcaster
"Now i've a clear roadmap , on the things I need to keep in mind before delivering my sessions Highly recommended for everyone out there , who is planning to improve their customer experience."
Sahil Popli
Podcaster
"Now i've a clear roadmap , on the things I need to keep in mind before delivering my sessions Highly recommended for everyone out there , who is planning to improve their customer experience."
Daniel
From Redundancy to Renewal
“After two and a half years away from the profession I loved, I’d nearly given up. With Prem’s coaching, I regained my confidence and, within six weeks, returned as a Concierge in a London hotel.”
Daniel
From Redundancy to Renewal
“After two and a half years away from the profession I loved, I’d nearly given up. With Prem’s coaching, I regained my confidence and, within six weeks, returned as a Concierge in a London hotel.”
As You Grow, So Do Children Around the World.
As You Grow,
So Do Children Around the World.
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Every SLA enrollment supports The PremEri Foundation, funding children’s education and wellbeing in India, the UK & Switzerland.
Because true leadership uplifts more than teams — it uplifts humanity.
🇨🇭 Swiss Certified
🇨🇭 Swiss Certified
🇨🇭 Swiss Certified
ISO Aligned
ISO Aligned
ISO Aligned
GDPR Compliant
GDPR Compliant
GDPR Compliant
Trusted by 25+ Global Brands
Trusted by 25+ Global Brands
Trusted by 25+ Global Brands
Service Leader Accelerator
Service Leader Accelerator
Service Leader Accelerator
Service Leader Accelerator
Service Leader Accelerator
Service Leader Accelerator
Service Leader Accelerator
Service Leader Accelerator